ITIL and the business: What the 2011 brings to the table

As mentioned in one of my previous posts, from today and for 3 months, under the scope of the international project management day, we will have in IIL all the presentations exposed today.

Today i have attended the one called: "ITIL and the business: What the 2011 brings to the table"

It starts with a brief explanation of what is ITIL and its evolution for putting the focus after it to the improvements included in the 2011 edition in relation to the allignment between IT and the Business based on the Business Relationship Management Process.